INDICAL shall determine the type and manner of packing, shipping and handling unless otherwise instructed in writing by the customer. We base these decisions on the most appropriate shipping option for your order depending on your location and the shipping temperature and/or hazardous material categories for the products in your order.
Shipping shall be made to the destination ex works (per Incoterms 2020), unless otherwise agreed by the customer.
Separate conditions apply to INDICAL scientific instruments. Please inquire for more information.
Any applicable shipping, handling, hazardous material, and insurance charges are prepaid by INDICAL and added to your invoice. INDICAL reserves the right to change the conditions for shipping and delivery and the associated charges.
Despite our diligent efforts, a small number of items in our web site may be incorrectly priced.
Rest assured that we will verify all prices as part of our shipping procedures and provide you with correct pricing in your order confirmation. We apologize in advance for any inconvenience you might experience.
INDICAL reserves all rights to correct any errors in the online system prior to shipping and billing. If you suspect an error in pricing, please contact INDICAL Customer Care.
All processes of INDICAL BIOSCIENCE are DIN EN ISO 9001:2015 certified.